Contact email verification

The contact e-mail is used for messages about your account, orders and support. It is separate from the login method: you can login with Steam while using a different verified email address.

How to add or change the address

1. Log in and open Profile.
2. Next to E-mail, click edit.
3. Enter an address you can access and save the change.
4. Read the notification in Profile and check the verification deadline.
5. Open the latest verification message and confirm the link.
6. Go back to Profile and verify that the notification has disappeared.

Why saving alone is not enough

A saved but unconfirmed address does not yet prove that you control the mailbox. Therefore, a logged-in user without a verified e-mail cannot create or reply to a ticket. Verification may also be required to assign a guest order to an account.

The profile shows a specific deadline until which the address must be confirmed. This term takes precedence over the general example in the documentation.

Resend message

If the address is unverified, Profile will offer a resend button. Use it once and work with the latest email. The older link may no longer be valid.

When the email does not arrive

1. Check the typo in the address shown in Profile.
2. See Spam, Junk mail and automatically sorted folders.
3. Search for Nodera as the sender or in the message subject.
4. Use Resend and wait for the latest message.
5. If the problem persists, please contact support and include the approximate time of the attempt and the email domain, not all sensitive data.

Frequent situations

The verification link is private. Do not post it in a ticket, public discussion or screenshot.